TrustRadius Insights
Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized …
Overview
What is Brainshark?
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
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What is Brainshark?
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.brainshark.com/solutions/ho…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Brainshark to Blackboard Demo 5-25-2012
YouTube
Brainshark Demo-Breakthrough
YouTube
How to Create a Brainshark Presentation
YouTube
Brainshark 4-Minute Demo 2020
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Brainshark?
Brainshark is a platform for data-driven sales enablement and readiness. The vendor aims to help companies prepare their client-facing teams with the knowledge, skills and insights they need to perform at the highest level.
With solutions for training and coaching, as well as insights into sales performance, customers can ensure their sales reps are always ready to make the most of any buyer interaction.The vendor boasts that thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives.
Brainshark is a BigTinCan brand, since the August, 2021 acquisition.
Brainshark is a BigTinCan brand, since the August, 2021 acquisition.
Brainshark Features
- Supported: Readiness Scorecards
- Supported: Coaching & Practice
- Supported: Training & Onboarding
- Supported: Content Authoring
Brainshark Video
Check out this short introduction to Brainshark's data-driven sales readiness platform.
Brainshark Integrations
- Highspot
- Seismic
- Microsoft Dynamics 365
- Salesforce
- Microsoft Outlook
Brainshark Competitors
- MindTickle
- Allego
- CommercialTribe
Brainshark Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
MindTickle are common alternatives for Brainshark.
Reviewers rate Usability highest, with a score of 10.
The most common users of Brainshark are from Enterprises (1,001+ employees).
Comparisons
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Reviews and Ratings
(82)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized trainings to marketing, sales, and training decks, Brainshark has proven to be a versatile tool for timely employee training and content distribution across different media and devices. The tracking service allows users to monitor presentation viewership and make necessary adjustments to maintain audience engagement. With the ability to update slide decks or videos without changing the URL, content management becomes seamless. Users also appreciate the software's copy and edit capabilities, making it easy to reuse and modify content for different target audiences. Additionally, Brainshark's customer service and onboarding process have received praise from users, contributing to a smooth transition and efficient content production. Continuous releases of new features have further solidified Brainshark's commitment to improvement and have been well-received by users. From leading retailers to packaged goods organizations, Brainshark is widely adopted by different industries for effective implementation and utilization of its features. Whether it is for project-related activities, formal learning with curricula creation, or providing links to webinars and trainings in emails or websites, Brainshark proves to be an efficient solution across various departments. Users appreciate the ability to design, deliver, and host communications while incorporating customized content that aligns with their organization's mission and vision. Brainshark is also utilized in crucial areas such as employee orientation, continuing education, internal communications, benefit changes communication, and on-demand training content delivery. The user-friendly interface ensures that just-in-time training can be easily provided regardless of the device being used. Creating a Brainshark presentation is a straightforward process that allows users to include various assets like videos, web pages, surveys, and quizzes in a single presentation. The reporting tool provides valuable analytics on content views and durations for better tracking and analysis purposes. Users have consistently received great support from Brainshark with quick response times and helpful assistance. Its metrics and integration with SSO implementation have enabled organizations to gain insights into communication effectiveness and employee attention. Brainshark has proven to be an effective solution for various training needs including sales force training, corporate training, legal training, compliance courses, and more. It also serves as a valuable tool for internal information sharing, reducing time spent in meetings, scaling educational offerings, and streamlining content creation for tutorials. The software has successfully addressed complex issues related to video distribution and training, offering a seamless online experience for customers while efficiently tracking progress. Additionally,
Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.
Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.
Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.
Steep Learning Curve: Some users have found Brainshark to have a steep learning curve, making it challenging for them to navigate and use the software effectively.
Limited Customization Options: Several users expressed their desire for more customization options in Brainshark. They felt that the ability to make simple edits to videos, eliminate dead space, and add section headers would greatly improve their ability to organize content and tailor presentations to their needs.
Issues with Video Playback: Users mentioned occasional issues with video playback in Brainshark, even with smaller file sizes. This affected the viewing experience and caused frustration among some reviewers.
Based on user reviews, there are three common recommendations for using Brainshark:
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Spend time upfront learning the overall user experience and ensure there is plenty of content before publishing. It is recommended to dedicate a person in the organization to run the platform, set up structure and guidelines for content creation and training administration. Training more than one person is also suggested to learn how to use Brainshark effectively.
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Take full advantage of the training advocates provided by Brainshark and leverage the support team as much as possible during implementation for optimal success. Being organized with all trainings and making full use of tutorials and support provided during onboarding is advised.
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Consider Brainshark as a comprehensive training platform with tracking capabilities and room to grow the user base. While it is seen as a great tool for storing content and monitoring completion, users suggest exploring alternate options if not completely satisfied with these features. Additionally, it is recommended to look for additional use cases within the organization, as many others can benefit from using Brainshark.
Users find Brainshark easy to use and highly customizable, especially for sales knowledge. It is considered a great solution for training needs and has been used in hundreds of product trainings. Users also appreciate its simplicity and adaptability across industries. Overall, users recommend spending time learning the user experience, utilizing support resources, and recognizing Brainshark's potential as a comprehensive training platform.
Attribute Ratings
Reviews
(1-25 of 33)Companies can't remove reviews or game the system. Here's why
June 06, 2022
Brainshark - Simple, Easy and Sharp!
We use Brainshark to create, deliver and track our training programs as well as create a learning library for all of our digital learning content. Using BSK to deliver our various training programs allows us to keep up with managing our onboarding trainings and all of our various specialized trainings required by the employees role. It’s help eliminate time gaps from employees getting trained in a timely manner and when it matters most. We’ve also been able to set up “training now” so if someone runs into a how to situation they can access our learning library with specific micro learning material to help guide them.
- Easy content creation.
- Analytics and reporting.
- Scorecards.
- Removing learners enrollments.
- Ability to send feedback or scores to a users specific hierarchy.
We usually use it for training purposes and to make sure our employees are compliant when it comes to certain compliance frameworks like HIPPA.
- Sales Enablement.
- New Hire Onboarding.
- Learning and Development Platform.
- It's not intuitive to use for less tech savvy personnel.
- More of an educational platform rather than a sales enablement platform.
- Reporting could be more granular.
October 10, 2020
Great in supporting the coaching of our sales reps and teams
Brainshark is efficient and it's used in our organization across various departments where we use it in employee onboarding and coaching. However, we use it more so in sales training and preparing our sales teams for their task ahead. The best thing with the platform is that it allows for the development and incorporation of content in the platform and this ensures that you educate your staff using customized and unique content that fits your organization's mission and vision.
- It's simple to use and this ensures that it fits excellently in all organizations.
- Allows us to train our staff (more so the sales team), and this ensures that they remain knowledgeable in what we do.
- Can be used also in other departments to impart the relevant skills and ensure that they are able to execute their roles with ease.
- Some of our less tech-savvy users had a steep learning curve in understanding how best to use the platform.
August 21, 2019
10/10 for Brainshark! Make onboarding sales easier.
We had a ton of marketing and sales content, but we weren't able to compile it in one space. It's been incredibly beneficial during the onboarding process and our trainees really enjoyed using the program. They were able to work at somewhat of their own pace, but I could keep track of what had been done and when. With continued sales coaching, we were able to get our money's worth. Our entire organization uses this to keep up on our product and sales tactics and our sales team relies on it for all new hires and continued education. I'd absolutely suggest those looking for a Sales Content Manager to go with Brainshark.
- Super easy to create content and extensive product library.
- You can track who has completed each section and when.
- Helps you create and manage your Sales and Marketing training content.
- Q and A ability.
- User navigation is very easy. UI is user-friendly.
- Some of the technical aspects can be tricky- embedding a video, merging content, etc.
- Editing
- Branding
- Customizable surveys
January 10, 2019
Make your sales reps sharp by using Brainshark
Brainshark is a software that we use in our company to coach and train our sales teams, reps and the whole department to prepare them for marketing and augmenting the sales of our company effectively and in an efficient manner. Its simple to use and it has helped our company grow our sales volume and in the process increase our revenue and market niche.
- You can prepare your content and use it for coaching the sales team and reps in the manner that you like and based on your specific company context.
- You can record training sessions as videos and use them later as webinars and online training.
- It has a simple user-interface and this makes it more reliable and efficient.
- Supported only in iOS mobile devices, hence locks out Android users.
- The language supported, for now, is English and it should be expanded further to match other international languages.
June 20, 2018
Relax your brain and use Brainshark!
We use Brainshark in two main ways. First, to be able to provide links anywhere, such as in emails, newsletters and our website. These links are primarily of webinars we have produced and trainings we have created. Second, for formal learning, creating curricula with classes, quizzes, webinars to review, surveys to take etc.
- I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
- Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
- I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
- I think their general reporting could be more robust and/or easier to use
- I don't like their main emphasis is now on sales. Our emphasis is education, technology, industry changes, as well as sales.
June 20, 2018
Increase your reach to customers with Brainshark
We use Brainshark to promote our solutions and services and to drive customer acquisition. We use SlideShark for presentation, demonstrations and kiosks. We also integrate Brainshark presentations into customer displays that promote awareness, product and brand.
- We use the video slide feature often for promoting our products. The video slide provides more motion and activity to attract viewers at the very beginning of the presentation.
- SlideShark is a great mobile application that allows us to share presentation content and present during sales calls. It is easy to use and always ready.
- We have been passing parameters to and from the Brainshark guest book for years. Using the guest book parameters, you can capture viewer information without the viewer completing fields. This works great in email applications where you can pass attributes into the guest book automatically.
- Would like to see more user control for how videos are displayed in social media - selection of splash image, description, sizing, shareable links.
March 16, 2016
Brainshark Offers A Swimmingly Good Content System
Score 10 out of 10
Vetted Review
Verified User
Brainshark is used primarily by Sales and Marketing, though other departments create some content. It is used internally only; we do not send presentations to customers or the public. It is fantastic for delivering a consistent message to a large group of people - for example the entire sales force. Saves a lot of time and effort versus creating a one-way webinar style broadcast.
- Consistency - the same message is delivered.
- Speed - a presentation can be created quickly.
- Execution - very easy to use by creators and viewers.
- More video focus.
- Integrated video/audio editing.
- Improved advanced reporting.
February 12, 2016
Come over to the Sharkie side!
At our company, Brainshark is used by different departments within our organization. In Learning and Development, we primarily use Brainshark for assessments. It allows us to make content available over the internet to our various training locations around the globe. We use it to measure learner knowledge after instructor led courses and workshops. We also use Brainshark to deliver annual refresher/acknowledgements where instructor led courses are not available/practical.
- Brainshark does assessments well! It has greatly evolved over the past 4 years and it is a much better product today. We have a standard template we use for the beginning pages of all our presentations, so it is important that the uploading of PowerPoints and replication is simple - and we have that with Brainshark. We also use the Guestbook (registration by employees) to track new hire progress, security, and expiration dates and it is very easy to set up.
- Brainshark allows for ease of locating previously created items and run reports: A Brainshark "presentation" is each unique entry and it is easy to track each Course, Assessment, CBT, Simulation, Video, Module, etc. and also run customized reporting on each presentation.
- Brainshark allows for simple reordering of slides within each presentation: After importing new information or creating additional slides, a simple drag-n-drop process of moving slides around is a quick and easy way to change the order within a presentation.
- Brainshark doesn't allow for editing another author's presentations: When working in a global L&D department, attrition, time of day, vacations, holidays, and a plethora of other reasons arise to edit/revise another author's work. In Brainshark, there is no simple way to share created presentations, like you do with the MS Office suite.
- Brainshark doesn't allow for guest reporting: When we have team leaders or trainers who are not "authors" need to run reports on a particular presentation, the actual presentation author must run the report for them.
- Brainshark doesn't permanently archive (only made "not visible" and doesn't appear in searches): However, clicking a link to an archived presentation will reactivate it. If there is an link to archived presentation in older materials, and if the link is clicked, the course will become available once again. Note: there is a warning box that appears when an archived link is clicked but not all users respond appropriately.
August 19, 2015
Brainshark - Enabling businesses of all sizes to more effectively create and mange their important and actionable content
We have an in depth understanding of the technology and work with leading retailers, wholesalers and packaged goods organizations to implement and more effectively utilize Brainshark.
We typically address changing how a client creates and sends important and actionable content throughout their organization as well as to their customers.
We typically address changing how a client creates and sends important and actionable content throughout their organization as well as to their customers.
- Easy to use and create content - we can get a basic PPT user up and running in less than an hour.
- Excellent tool to create a product library quickly and effectively so it can accessed by your employees through their easy to set up searchable content portal.
- If you are a SFDC user Brainshark is an excellent tool to create and manage sales, marketing and training content... and Brainshark easily connects to your SFDC platform
- Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
- Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
March 19, 2015
Brainshark - there is no product better
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark for all sorts of things - marketing, training, internal communications, etc. The entire enterprise is using the product. It gives us a cost effective way to communicate with large groups, large target segments with all the right tracking, metrics, reporting, etc. Plus, it is so user friendly.
- Allow video to display within a presentation
- Allow you to easily replicate content
- User navigation is the best ever
- They have continuous improvement, the product always gets better
- I would like to be able to make simple edits to video, like eliminating dead space
- I would like more variety in the free background music choices
- I'd like to be able to take one slide out of a Brainshark and add it to another more easily. Although merge content is already pretty easy.
February 25, 2015
Brainshark Review
Score 9 out of 10
Vetted Review
Verified User
We are about to start our 3rd year using Brainshark. What I like best about the product is that it allows me to pull in a variety of different media to quickly assemble marketing, sales, or training decks and distribute it across a variety of media and devices. You can track who watched and how many times your presentation was watched through their tracking service. I am also able to see where people are dropping out of presentations so you can make the proper adjustments and hold the customers attention. I produce a lot of videos for marketing, sales, and implementation and I love how I can update a videos/slide decks without having to change the URL. The presentations can be copied and edited and I can easily reuse and amend content for different audiences. The customer service and on-boarding is great and allows you to quickly get up to speed so you can start producing content for your internal or external users. They never stop releasing new features and now they are becoming content providers for sales and onboarding training.
- You can Track who watched and how many times your presentation was watched through their tracking service.
- Customer service is outstanding. They will walk you through any difficulties you encounter.
- They are always working and expanding the product to give me ways to engage with my audience
- They need to add closed captions to their player... using slide notes as a caption is not acceptable. Its been 3 yrs since I brought this up.
- They favor Apple products, I use droid and it seems like the droid app doesn't get the attention of the apple app.
- Pricing is a little steep compared to competitors
February 09, 2015
Brainshark Review - A Great Training Tool Every Company Should Use!
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark for internal sales force training. It's mostly used by our Inside and Outside Sales Divisions. Brainshark allows our new and existing representatives to quickly get up to speed on their product knowledge. We are able to deliver a consistent message to all employees.
- We like the ability to add audio to our courses
- We like the ability to build the tests into the presentations and to track scores
- We like the ability to pull reports on course completed, vs. not completed and to see who is using the system vs. who is not.
- Better navigation to view and select courses by title, author
- Easier course enrollments
- Being able to easily navigate between the presentation side and learning lockers and know what side you are on
- Advanced reporting
December 30, 2014
Brain Dump about Brainshark
Currently, Brainshark is being used almost exclusively by our marketing department. However, we just renewed our contract to a full enterprise audience and have heard interest from other groups who would like to use it for internal training.
Within marketing, we are basically using it as a way to quickly generate presentations with audio and distribute the content to our clients (financial advisors). In the past we'd need to work with a design team to develop slides with audio and get it posted for distribution. Brainshark allows a non-technical, non-design person to use a templated presentation and produce usable content quickly.
We primarily use it for commentary updates from portfolio managers, but have also created more elaborate marketing messages as well.
Within marketing, we are basically using it as a way to quickly generate presentations with audio and distribute the content to our clients (financial advisors). In the past we'd need to work with a design team to develop slides with audio and get it posted for distribution. Brainshark allows a non-technical, non-design person to use a templated presentation and produce usable content quickly.
We primarily use it for commentary updates from portfolio managers, but have also created more elaborate marketing messages as well.
- Fast production time - if you want to avoid a large-scale effort, but would like audio with slides, this is about as simple as it can get.
- Metrics - because we use Brainshark as a marketing tool, we can use metrics to track the success of the message. The ability to drill down to individual user, how much they viewed and location is nice.
- Media Options - The tool allows use of PPT, audio, PDF, video and more that I'm sure I'm forgetting. It seems like it can display/play most files you throw at it.
- Animation Editing - We found that once you start attempting complex animations, the minor differences between how they render and are supported often make us choose to produce video for highly graphic presentations.
- Campaign Development - They used to have a rudimentary campaign functionality, which was removed. What we'd really like is the ability for us to record one of our experts and then splice in all our sales people so it appears they are the ones doing the interview. That would be very beneficial, but currently it has to be done manually.
- File sizes - We have occasionally had issues with videos not playing/loading smoothly even though they were smaller than the recommended file sizes.
December 18, 2014
Brainshark lets you create on-demand content quickly
We use Brainshark on a regular basis to provide on-demand training content and bite-size learning to different departments at our company. It is a great tool for providing just-in-time training and since it can be viewed from any device, there is no restriction on when and where someone views the recordings. The process to create a Brainshark is very simple - upload your content and then record your voice. You can choose to include different assets like videos, web pages, surveys, quizzes etc. The reporting tool provides lots of details on content views and durations. For us it works really well and we can push it out through our LMS. Their support is great and we usually get a response back in less than 24 hours. A couple of enhancements I would like to see would be adding some sort of a timer to the quiz feature and more enhanced editing options.
- Recording slide by slide and animation by animation gives you the ability to really tailor your talk track and message
- Simple to use interface and features - easily create surveys and quizzes
- The detailed reports really help you see how long someone stayed on a slide or did not for that matter. For compliance trainings you can setup completion criteria
- Timer on quizzes would be a great enhancement
- A simpler interface to editing the content. Too many clicks right now to edit content which can be minimized with a more robust editing UI
December 10, 2014
Brainshark Rocks!
Score 9 out of 10
Vetted Review
Verified User
Our Client Services team uses Brainshark presentations to author and host videos that we use for client-facing resources distributed in our Product Help destination, email communications, and other sites. We create the following types of videos for client consumption: How To, Getting Started Guided Tour Videos, and Feature Release Videos. What is so valuable about Brainshark and essential to our success in creating and distributing information to our clients is:
- Ease of Use - Creating and updating a video is a cinch; the simple tool set and creation from PPT fits our needs exactly.
- Hosting - By leveraging Brainshark to not only author but host the video it's a one-step process from authoring to distribution.
- Reporting - We can see how often our videos are watched, how much of the video is watched, and more making it easy to determine the efficacy and popularity of the content.
Brainshark rocks!!
- Ease of Use
- Hosting
- Reporting
- Custom Reporting
- Syncing animations
- Interactivity
December 02, 2014
Brainshark is a smart choice for training content delivery
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark to support Pre-Class, In-Class, and Post-Class training for our sales force. It is also used for corporate training, legal training, and Compliance courses. It allows us to provide training on our intranet and outside of the organization. Most importantly, it is almost completely device agnostic, so I know our people will be able to view our training, videos and courses pretty much anytime and anywhere.
- When they release upgrades and modules they work (not buggy like many other vendors).
- World-class customer service with customer service (local in the US).
- Continuous upgrades and enhancements (usually every 6 weeks).
- The reports are robust but not completely customizable.
- Admin functionality is good but not great.
November 21, 2014
Brainshark - Don't know what I would do without it
Score 9 out of 10
Vetted Review
Verified User
We use Brainshark across our organization for various training and communication needs. Brainshark is used for marketing, sales, compliance, training, internal communications, and much more.
- Brainshark is user friendly and easy to use.
- The premise of Brainshark utilizes tools that are readily accessible: PowerPoint and a telephone.
- The viewing experience for those the receive a Brainshark presentation is seamless. Brainshark functions on nearly all mobile devices without requiring additional "apps".
- Brainshark has so many great features that it is difficult for me to highlight any issues. We use the tool to its fullest and are extremely satisfied with its performance.
November 21, 2014
Brainshark uses for Training Library
Score 10 out of 10
Vetted Review
Verified User
We utilize Brainshark for our entire internal training library. Education, testing and tracking are all done through Brainshark.
- Mobile-friendly. Our associates need to access training from where they are, from an office to the cab of their truck. Brainshark provides.
- Customized to our needs. We didn't have to fit Brainshark's mold. They worked to meet our needs where we were.
- Excellent support. The tech support team has all the answers, no matter how complex.
- Not aware of any at this time
November 20, 2014
Brainshark review
Score 10 out of 10
Vetted Review
Verified User
We originally began using it in just 1 department to train a few clients around the globe. However, in the last year or so, we have implemented it across multiple departments, and have now trained thousands internationally. It allows us to scale our educational offerings, and train those who we originally could not quite reach.
- Incredible customer support. From our original sales person, to our account manager and technical consultant, everyone has our best interest as their first priority.
- The product itself just works!
- Their product management team is excellent. We have made suggestions as to what it may lack, and they have used those suggesitons to improve their product offerings.
- User management is simple, but it would be nice if it was a bit more robust.
- There is no bulk deletion mechanism, although I was told product teams are working on developing this.
- Branding. I know there are ways we can remove their Brainshark logos and such, but it is at a cost, which sometimes our clients don't like.
November 20, 2014
We love Brainshark!
Score 10 out of 10
Vetted Review
Verified User
We have been using Brainshark to bridge the gap between formal and informal communications. As we try to gauge the effectiveness of our communications, Brainshark's metrics in conjunction with our SSO implementation have given us the ability to track retention and readability. This gives us a better understanding as to the way in which our employees receive messages and if they are in fact paying attention. We have streamlined many authors throughout the organization and that number grows daily.
- Analytics that display views, length of view times, etc.
- Integrate with many other platforms
- Customer service is top notch
- Incorporate touch capabilities for presentations on mobile devices other than answering questions
November 20, 2014
Brainshark for Insurance
Score 10 out of 10
Vetted Review
Verified User
Brainshark is used to train and inform our sales associates. It is being used in several departments. It's an easy, engaging way to share content.
- It's easy for business owners to create a polished presentation using simple tools.
- Robust tracking shows who has viewed, when and for how long.
- The user interface seems to be half updated, would like to see updates throughout their software/program.
November 20, 2014
A Worthwhile Investment
Score 10 out of 10
Vetted Review
Verified User
We initially deployed Brainshark in one division of our organization but it has been met with such positive feedback and results that the rest of the organization may be deploying it as well. It provides an agile and mobile multi-media delivery platform for communications and training.
- It is easy to create and deliver dynamic, engaging content.
- The content can be viewed on multiple devices and platforms so it is easily accessible to all users.
- The administration of the Brainshark is easy and painless and their support team is awesome!
- I would love to see more detailed information regarding last time people logged in addition to the current usage statistics.
- More flexibility to produce custom reports would be a nice value add.
- More customizable, robust and attractive quiz/survey/knowledge check slides would be wonderful.
Brainshark was used across the sales and marketing departments at my past company, primarily focused on sharing content from the inside sales team. All sales team members had access to the system and were encouraged to use it for sharing decks and information with clients and prospects.
- Tracking when presentations are viewed - this is great as you can get alerted immediately that someone has begun watching or finished watching the deck you sent them, allowing you to follow up with them and find out what they thought of the presentation.
- Providing a secure portal for sharing confidential presentation information - you can set it up so that various privacy filters are on your decks, including needing a password you provide in a separate email
- It is difficult to edit content within the system, it would be great if they added PowerPoint editor within the portal
- Some of the UI could be improved, but for the most part I think it's a great and easy-to-use system
July 18, 2014
When in doubt, Brainshark it.
Brainshark is a great tool for us to streamline and facilitate on the go training for all of our field based employees. We also use it for customer training, which adapts well to a busy physician's practice. It is used across a number of cross functional groups from marketing, to research and development, to legal and compliance, as well as sales training.
It certainly saves us money as it avoids having to get groups together to train on items, but it also is a time saver.
It certainly saves us money as it avoids having to get groups together to train on items, but it also is a time saver.
- Takes basic content and makes it interactive.
- Provides detail reports which meets a lot of quality, regulatory, and compliance requirements.
- Easy to upload and create material.
- Accessible from many devices.
- The ability to reset modules when you build curriculum is not possible.
- The ability to easily upload documents to create a Box like format is not possible and have it look simple from the user end.
- The system sometimes acts strange when you are logged into the administrative side of Brainshark and are on Salesforce.com at the same time.
- It does not always upload pictures and graphics well from Powerpoint, causing a lot of time spent on tweaking slides.